Privacy Policy

Last Updated: May 2, 2025

1. GENERAL PROVISIONS

This Privacy Policy describes how BambooBongo.com collects, uses, and protects personal information of users of our website bamboobongo.com (the “Site”).

2. INFORMATION WE COLLECT

2.1 Voluntarily Provided Information:

  • Name and contact details when placing orders
  • Shipping address and payment information
  • Contact data when reaching customer support
  • Information when subscribing to newsletters

2.2 Automatically Collected Information:

  • IP address and browser data
  • Information about visited pages
  • Cookies and similar technologies
  • Device and operating system data

3. PURPOSES OF INFORMATION USE

We use collected information to:

  • Process and fulfill bamboo pipe orders
  • Ensure product delivery
  • Provide customer support
  • Improve Site functionality
  • Send informational newsletters (with your consent)
  • Process wholesale inquiries

4. SHARING INFORMATION WITH THIRD PARTIES

We may share your information with:

  • Shipping services for order fulfillment
  • Payment systems for payment processing
  • Web analytics service providers
  • Law enforcement agencies when legally required

5. DATA PROTECTION

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. YOUR RIGHTS

You have the right to:

  • Request access to your personal data
  • Demand correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • File a complaint with supervisory authorities

7. COOKIES

Our Site uses cookies to enhance user experience. You can manage cookie settings in your browser.

8. CONTACT INFORMATION

For privacy-related questions, contact us through the contact form at bamboobongo.com.

9. POLICY CHANGES

We may update this Policy. Changes take effect upon publication on the Site.